Shipping information
📦 Find all shipping prices and answers to the most commonly asked shipping questions below ✨
Baltics
🇱🇹
LT
Lithuania
⌄
LP express pick up locker
1-2 business days
Free
DPD pick up locker
1-2 business days
4.00€
Omniva pick up locker
2-4 business days
4.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| LP express pick up locker | Free | Free | Free | Free | 1-2 business days |
| DPD pick up locker | 4.00€ | 4.00€ | 4.00€ | 4.00€ | 1-2 business days |
| Omniva pick up locker | 4.00€ | 4.00€ | 4.00€ | 4.00€ | 2-4 business days |
🇱🇻
LV
Latvia
⌄
Signed post
3-5 business days
5.90€
LP express pick up locker
1-2 business days
3.00€
DPD pick up locker
1-2 business days
3.50€
DPD home delivery
1-2 business days
7.50€
Omniva pick up locker
2-4 business days
5.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 5.90€ | 8.40€ | 11.00€ | - | 3-5 business days |
| LP express pick up locker | 3.00€ | 3.00€ | 3.00€ | 3.00€ | 1-2 business days |
| DPD pick up locker | 3.50€ | 4.50€ | 5.50€ | 6.50€ | 1-2 business days |
| DPD home delivery | 7.50€ | 8.00€ | 8.50€ | 10.00€ | 1-2 business days |
| Omniva pick up locker | 5.00€ | 6.00€ | 7.00€ | - | 2-4 business days |
🇪🇪
ET
Estonia
⌄
Signed post
5-10 business days
8.10€
LP express pick up locker
1-2 business days
3.00€
DPD pick up locker
1-2 business days
5.00€
DPD home delivery
1-2 business days
8.50€
Omniva pick up locker
2-4 business days
8.10€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 8.10€ | 9.20€ | 15.15€ | - | 5-10 business days |
| LP express pick up locker | 3.00€ | 3.00€ | 3.00€ | 3.00€ | 1-2 business days |
| DPD pick up locker | 5.00€ | 6.50€ | 7.50€ | 8.50€ | 1-2 business days |
| DPD home delivery | 8.50€ | 9.00€ | 9.50€ | 11.00€ | 1-2 business days |
| Omniva pick up locker | 8.10€ | 10.31€ | 12.60€ | - | 2-4 business days |
Nordics
🇸🇪
SE
Sweden
⌄
Signed post
3-5 business days
12.00€
DPD pick up locker
3-4 business days
15.00€
DPD home delivery
3-4 business days
16.00€
Omniva home delivery
4-6 business days
25.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 12.00€ | 12.00€ | 13.50€ | - | 3-5 business days |
| DPD pick up locker | 15.00€ | 17.00€ | 26.00€ | 37.00€ | 3-4 business days |
| DPD home delivery | 16.00€ | 18.00€ | 27.00€ | 38.00€ | 3-4 business days |
| Omniva home delivery | 25.00€ | 26.00€ | 27.50€ | 31.10€ | 4-6 business days |
🇳🇴
NO
Norway
⌄
Signed post
5-10 business days
8.40€
Omniva home delivery
7-13 business days
17.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 8.40€ | 13.00€ | 13.50€ | - | 5-10 business days |
| Omniva home delivery | 17.00€ | 17.50€ | 19.00€ | 20.00€ | 7-13 business days |
🇫🇮
FI
Finland
⌄
Signed post
3-5 business days
12.00€
DPD pick up locker
3-4 business days
15.00€
DPD home delivery
3-4 business days
16.00€
Omniva pick up locker
3-6 business days
11.00€
Omniva home delivery
3-6 business days
21.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 12.00€ | 12.00€ | 13.50€ | - | 3-5 business days |
| DPD pick up locker | 15.00€ | 17.00€ | 26.00€ | 37.00€ | 3-4 business days |
| DPD home delivery | 16.00€ | 18.00€ | 27.00€ | 38.00€ | 3-4 business days |
| Omniva pick up locker | 11.00€ | 11.00€ | 11.00€ | 12.00€ | 3-6 business days |
| Omniva home delivery | 21.00€ | 21.00€ | 21.00€ | 22.00€ | 3-6 business days |
🇩🇰
DK
Denmark
⌄
Signed post
3-5 business days
9.00€
DPD pick up locker
5 business days
15.00€
DPD home delivery
5 business days
16.00€
Omniva home delivery
4-7 business days
20.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 9.00€ | 11.00€ | 17.00€ | - | 3-5 business days |
| DPD pick up locker | 15.00€ | 17.00€ | 26.00€ | 37.00€ | 5 business days |
| DPD home delivery | 16.00€ | 18.00€ | 27.00€ | 38.00€ | 5 business days |
| Omniva home delivery | 20.00€ | 21.00€ | 22.50€ | 25.00€ | 4-7 business days |
🇮🇸
IC
Iceland
⌄
Signed post
10-15 business days
9.50€
Omniva home delivery
4-9 business days
40.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 9.50€ | 12.00€ | 13.00€ | 10-15 business days | |
| Omniva home delivery | 40.00€ | 42.00€ | 47.00€ | 52.00€ | 4-9 business days |
Western Europe
🇩🇪
DE
Germany
⌄
Signed post
5-6 business days
10.00€
DPD pick up locker
3-5 business days
10.00€
DPD home delivery
3-5 business days
11.00€
Omniva pick up locker
5-8 business days
11.00€
Omniva home delivery
5-8 business days
15.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 10.00€ | 12.00€ | 13.00€ | - | 5-6 business days |
| DPD pick up locker | 10.00€ | 12.00€ | 19.00€ | 30.00€ | 3-5 business days |
| DPD home delivery | 11.00€ | 13.00€ | 20.00€ | 31.00€ | 3-5 business days |
| Omniva pick up locker | 11.00€ | 12.00€ | 13.00€ | 13.00€ | 5-8 business days |
| Omniva home delivery | 15.00€ | 15.00€ | 17.00€ | 18.00€ | 5-8 business days |
🇫🇷
FR
France
⌄
Signed post
5-10 business days
8.30€
DPD pick up locker
5-6 business days
17.00€
DPD home delivery
5-6 business days
18.00€
Omniva home delivery
5-9 business days
18.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 8.30€ | 10.00€ | 12.00€ | - | 5-10 business days |
| DPD pick up locker | 17.00€ | 20.00€ | 30.00€ | 39.00€ | 5-6 business days |
| DPD home delivery | 18.00€ | 21.00€ | 31.00€ | 40.00€ | 5-6 business days |
| Omniva home delivery | 18.00€ | 18.00€ | 20.50€ | 21.00€ | 5-9 business days |
🇧🇪
BE
Belgium
⌄
Signed post
5-10 business days
10.00€
DPD pick up locker
4 business days
10.00€
DPD home delivery
4 business days
11.00€
Omniva home delivery
5-9 business days
15.50€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 10.00€ | 14.50€ | 15.50€ | - | 5-10 business days |
| DPD pick up locker | 10.00€ | 12.00€ | 19.00€ | 30.00€ | 4 business days |
| DPD home delivery | 11.00€ | 13.00€ | 20.00€ | 31.00€ | 4 business days |
| Omniva home delivery | 15.50€ | 16.50€ | 18.00€ | 21.00€ | 5-9 business days |
🇳🇱
NL
Netherlands
⌄
Signed post
3-5 business days
10.00€
DPD pick up locker
4-5 business days
10.00€
DPD home delivery
4-5 business days
11.00€
Omniva home delivery
3-4 business days
11.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 10.00€ | 12.00€ | 17.00€ | - | 3-5 business days |
| DPD pick up locker | 10.00€ | 12.00€ | 19.00€ | 30.00€ | 4-5 business days |
| DPD home delivery | 11.00€ | 13.00€ | 20.00€ | 31.00€ | 4-5 business days |
| Omniva home delivery | 11.00€ | 11.50€ | 17.00€ | 18.00€ | 3-4 business days |
🇱🇺
LU
Luxembourg
⌄
Signed post
5-10 business days
7.50€
DPD pick up locker
4 business days
15.00€
DPD home delivery
4 business days
16.00€
Omniva home delivery
4-8 business days
14.50€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 7.50€ | 10.00€ | 11.00€ | - | 5-10 business days |
| DPD pick up locker | 15.00€ | 17.00€ | 26.00€ | 37.00€ | 4 business days |
| DPD home delivery | 16.00€ | 18.00€ | 27.00€ | 38.00€ | 4 business days |
| Omniva home delivery | 14.50€ | 15.50€ | 17.13€ | 20.00€ | 4-8 business days |
🇮🇪
IE
Ireland
⌄
Signed post
5-10 business days
10.00€
DPD pick up locker
4 business days
17.00€
DPD home delivery
4 business days
18.00€
Omniva home delivery
6-10 business days
18.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 10.00€ | 15.00€ | 15.00€ | 5-10 business days | |
| DPD pick up locker | 17.00€ | 20.00€ | 30.00€ | 39.00€ | 4 business days |
| DPD home delivery | 18.00€ | 21.00€ | 31.00€ | 40.00€ | 4 business days |
| Omniva home delivery | 18.00€ | 18.10€ | 22.70€ | 28.00€ | 6-10 business days |
🇬🇧
UK
United Kingdom
⌄
Signed post
5-10 business days
9.00€
Omniva home delivery
5-7 business days
19.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 9.00€ | 11.50€ | 15.50€ | 5-10 business days | |
| Omniva home delivery | 19.00€ | 20.00€ | 21.00€ | 23.00€ | 5-7 business days |
Central Europe
🇨🇭
CH
Switzerland
⌄
Signed post
5-10 business days
11.05€
Omniva home delivery
8-11 business days
16.10€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 11.05€ | 13.45€ | 13.65€ | 5-10 business days | |
| Omniva home delivery | 16.10€ | 16.80€ | 18.20€ | 20.40€ | 8-11 business days |
🇦🇹
AT
Austria
⌄
Signed post
3-5 business days
8.40€
DPD pick up locker
4 business days
14.99€
DPD home delivery
4 business days
15.99€
Omniva home delivery
4-5 business days
16.19€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 8.40€ | 10.75€ | 10.90€ | - | 3-5 business days |
| DPD pick up locker | 14.99€ | 16.99€ | 25.99€ | 36.99€ | 4 business days |
| DPD home delivery | 15.99€ | 17.99€ | 26.99€ | 37.99€ | 4 business days |
| Omniva home delivery | 16.19€ | 16.50€ | 17.81€ | 18.02€ | 4-5 business days |
🇵🇱
PL
Poland
⌄
Signed post
3-5 business days
7.00€
DPD pick up locker
2-3 business days
7.00€
DPD home delivery
2-3 business days
8.00€
Omniva home delivery
5-8 business days
8.05€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 7.00€ | 10.00€ | 14.00€ | - | 3-5 business days |
| DPD pick up locker | 7.00€ | 10.00€ | 15.00€ | 22.00€ | 2-3 business days |
| DPD home delivery | 8.00€ | 11.00€ | 16.00€ | 23.00€ | 2-3 business days |
| Omniva home delivery | 8.05€ | 13.00€ | 15.00€ | 15.00€ | 5-8 business days |
🇨🇿
CZ
Czech Republic
⌄
Signed post
5-10 business days
6.50€
DPD pick up locker
4 business days
10.00€
DPD home delivery
4 business days
11.00€
Omniva home delivery
10-14 business days
15.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 6.50€ | 12.00€ | 12.00€ | - | 5-10 business days |
| DPD pick up locker | 10.00€ | 12.00€ | 19.00€ | 30.00€ | 4 business days |
| DPD home delivery | 11.00€ | 13.00€ | 20.00€ | 31.00€ | 4 business days |
| Omniva home delivery | 15.00€ | 15.50€ | 17.00€ | 20.00€ | 10-14 business days |
🇭🇺
HU
Hungary
⌄
Signed post
5-10 business days
6.00€
DPD home delivery
4 business days
11.00€
Omniva home delivery
5-10 business days
16.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 6.00€ | 13.00€ | 14.00€ | - | 5-10 business days |
| DPD home delivery | 11.00€ | 13.00€ | 20.00€ | 31.00€ | 4 business days |
| Omniva home delivery | 16.00€ | 17.00€ | 19.00€ | 21.00€ | 5-10 business days |
🇱🇮
LI
Liechtenstein
⌄
Signed post
10-15 business days
11.50€
Omniva home delivery
6-11 business days
16.44€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 11.50€ | 28.20€ | 37.75€ | - | 10-15 business days |
| Omniva home delivery | 16.44€ | 17.11€ | 20.00€ | 22.00€ | 6-11 business days |
Southern Europe
🇪🇸
ES
Spain
⌄
Signed post
5-10 business days
6.80€
DPD pick up locker
5 business days
16.99€
DPD home delivery
5 business days
17.99€
Omniva home delivery
7-9 business days
17,84€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 6.80€ | 13.40€ | 15.00€ | - | 5-10 business days |
| DPD pick up locker | 16.99€ | 19.99€ | 29.98€ | 38.99€ | 5 business days |
| DPD home delivery | 17.99€ | 20.99€ | 30.99€ | 39.99€ | 5 business days |
| Omniva home delivery | 17,84€ | 18.00€ | 20.10€ | 21.00€ | 7-9 business days |
🇵🇹
PT
Portugal
⌄
Signed post
5-10 business days
7.00€
DPD pick up locker
6 business days
17.00€
DPD home delivery
6 business days
18.00€
Omniva home delivery
7-13 business days
17.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 7.00€ | 10.00€ | 14.50€ | - | 5-10 business days |
| DPD pick up locker | 17.00€ | 20.00€ | 30.00€ | 39.00€ | 6 business days |
| DPD home delivery | 18.00€ | 21.00€ | 31.00€ | 40.00€ | 6 business days |
| Omniva home delivery | 17.00€ | 19.00€ | 23.00€ | 28.10€ | 7-13 business days |
🇮🇹
IT
Italy
⌄
Signed post
5-10 business days
9.50€
DPD home delivery
5 business days
18.00€
Omniva home delivery
5-7 business days
17.50€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 9.50€ | 13.00€ | 14.00€ | - | 5-10 business days |
| DPD home delivery | 18.00€ | 21.00€ | 31.00€ | 40.00€ | 5 business days |
| Omniva home delivery | 17.50€ | 18.00€ | 20.00€ | 20.00€ | 5-7 business days |
🇬🇷
GR
Greece
⌄
Signed post
5-10 business days
8.00€
DPD home delivery
7 business days
33.00€
Omniva home delivery
6-12 business days
19.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 8.00€ | 14.50€ | 15.50€ | - | 5-10 business days |
| DPD home delivery | 33.00€ | 35.00€ | 48.00€ | 62.00€ | 7 business days |
| Omniva home delivery | 19.00€ | 21.00€ | 24.00€ | 30.00€ | 6-12 business days |
🇲🇹
MT
Malta
⌄
Signed post
5-10 business days
12.00€
Omniva home delivery
5-10 business days
19.50€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 12.00€ | 27.20€ | 36.00€ | - | 5-10 business days |
| Omniva home delivery | 19.50€ | 22.50€ | 28.20€ | 34.00€ | 5-10 business days |
Eastern Europe
🇺🇦
UA
Ukraine
⌄
Signed post
15+ business days
6.40€
Omniva home delivery
15+ business days
28.49€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 6.40€ | 13.20€ | 16.35€ | - | 15+ business days |
| Omniva home delivery | 28.49€ | 29.09€ | 30.27€ | 31.46€ | 15+ business days |
🇭🇷
HR
Croatia
⌄
Signed post
5-10 business days
9.00€
DPD home delivery
5 business days
25.00€
Omniva home delivery
5-9 business days
16.00€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 9.00€ | 26.00€ | 34.10€ | - | 5-10 business days |
| DPD home delivery | 25.00€ | 27.00€ | 45.00€ | 58.00€ | 5 business days |
| Omniva home delivery | 16.00€ | 16.50€ | 18.20€ | 21.00€ | 5-9 business days |
🇧🇬
BG
Bulgaria
⌄
Signed post
5-10 business days
6.80€
DPD home delivery
6 business days
33.00€
Omniva home delivery
8-13 business days
14.50€
| Delivery method | 1 item | 2-3 items | 4-6 items | 7-8 items | Delivery time |
|---|---|---|---|---|---|
| Signed post | 6.80€ | 16.00€ | 21.00€ | - | 5-10 business days |
| DPD home delivery | 33.00€ | 35.00€ | 48.00€ | 62.00€ | 6 business days |
| Omniva home delivery | 14.50€ | 15.50€ | 17.50€ | 19.00€ | 8-13 business days |
Pick up locker questions:
How do I choose a pickup locker?
When selecting a pickup locker delivery method, you can enter the pickup locker address in the delivery details or leave it in the order notes.
What if I do not specify a pickup locker?
If no pickup locker is specified, the Koro Dogwear team will select the locker that appears closest to the provided delivery address.
What if there are no pickup lockers in my city?
If you selected a pickup locker delivery method but there are no lockers available in your city, the Koro team will contact you to clarify the delivery details.
General questions:
How do I track my order?
All orders include tracking information. DPD and Omniva parcels can be tracked through their websites. Signed post parcels can first be tracked through Lithuanian Post parcel tracking and later through your local postal service website once the parcel reaches your country.
How do I select a different shipping method?
Shipping methods can be selected at checkout in the shipping section dropdown menu. If no dropdown menu is visible, only one shipping option is available for your order.
What if my parcel is delayed?
If your parcel is delayed for more than 7 days, please contact the delivery company directly for more information.
Koro website shows my parcel as delivered, but I did not receive it. What should I do?
This most commonly happens with regular mail delivery. If the parcel does not fit into the mailbox or delivery was unsuccessful, the shipment is usually held at the local post office for pickup. Please contact the delivery company directly for details.
Can I change the shipping address after ordering?
Yes, if the parcel has not yet been marked as shipped. Please contact the Koro team via email, social media, or the store chat bubble.
Why does shipping price vary?
Shipping prices vary depending on the order weight. Usually there is one shipping rate for 1 item, another for 2–3 items, 4–5 items, and 6–8 items ordered.
Can I arrange shipping myself?
Yes. If you would prefer to arrange shipping on your own, please contact us directly so we can discuss and arrange all delivery details.
What happens if I do not collect my parcel?
If a parcel is returned to us due to being unclaimed or unsuccessfully delivered, Koro team will contact you to arrange re-shipping or discuss available refund options. Additional shipping costs for re-shipping are covered by the customer. Please note that custom-made items are non-refundable.
Outside EU delivery questions:
Do customs fees apply?
Yes. Customs fees, import taxes, and handling charges are paid by the recipient.
Will I need to pay VAT or import taxes?
Depending on your country’s import regulations, additional VAT or import charges may apply upon delivery.
Can Koro Dogwear mark the parcel as a gift or lower the parcel value?
No. All parcels are declared with the correct order value according to legal shipping requirements.
Can customs delay my parcel?
Yes. International shipments outside the EU may occasionally be delayed due to customs processing.
How will I know if customs payment is required?
Usually the delivery company or customs office will contact you directly with payment instructions.
What happens if customs fees are refused?
If customs fees are refused and the parcel is returned to sender, original shipping costs are non-refundable.
Can I arrange shipping myself?
Yes. If you would prefer to arrange shipping on your own, please contact us directly so we can discuss and arrange all delivery details.